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terms and conditions

Consumer Protection
The air holidays and flights in this brochure are ATOL protected since we hold an Air Travel Organiser's License granted by the Civil Aviation Authority. Our ATOL number is ATOL 3045. In the unlikely event of our insolvency, the CAA will ensure you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.

Reservations
When you have selected your flights, accommodation and other holiday services on our website, you will be given a unique reference number enabling you to book your holiday (subject to availability).

You will be asked to pay for your chosen arrangements, and if these are available we will send you a Confirmation Invoice.

You must be at least 18 years old. Once you have made a booking with us you are deemed to have read and accepted these booking conditions and that you have the authority to accept and are accepting the terms of these conditions on behalf of all persons in the party.

A copy of our booking conditions is available at any time on our website and on our documentation sent to you.

Booking Information
When a booking is made all details will be read back to you. Please check that all names, dates and timings are correct on receipt of all documents and advise us of any errors immediately. Any changes to these details will incur the charges stated below. Please ensure that the names given are the same as in the relevant passport.

Payments
When you make a booking you must pay a deposit of 10% of the total holiday value plus any applicable insurance premiums. Some airfares may be based on instant purchase tickets or ticketing deadlines soon after purchase. If a booking is made on such a fare, full payment for the flight or flight inclusive element of the package will be required in accordance with these restrictions. You will be notified by a member of our reservations staff if you have booked such a fare.

The balance of the price of your travel arrangements is payable eight (8) weeks prior to departure. If the deposit and/or balance is not paid on time, we shall cancel your travel arrangements. If a booking is made within eight (8) weeks of departure, full payment is required immediately.

Payment by credit or debit card can be and all major Credit Cards are subject to a handling charge of 2% of the total cost which will be notified to you prior to issue of a confirmation invoice.

For payments made by personal cheque, please allow 5-8 working days for clearance.

Price
The price of your travel arrangements can be varied due to transportation costs such as fuel surcharges, scheduled airfare changes and any other airline cost charges. You will be notified of any increase in price due to these circumstances.

Insurance
The Foreign and Commonwealth Office recommends that all travellers and tourists to overseas destinations are adequately covered with travel insurance. If you are not covered by Barefoot Traveller's insurance, we strongly advise you to make sure you cover is at least as comprehensive as the above mentioned.

Alterations by the Client
All requests for alterations must be confirmed in writing by the client. An amendment fee of £30 per person per alteration will be charged. Higher chargers will apply if the documents have already been issued as certain arrangements can not be altered after the reservation has been made and may occur a 100% cancellation charge.

If the client decides to alter travel arrangements whilst abroad, Barefoot Traveller accepts no responsibility for any extra cost that may arise or any difficulties that may occur as a result of the holiday having been altered or changed. No credit or refund is possible for any unused service included in the cost of the holiday

Alterations by Barefoot Traveller
In the event of the company having to alter, amend or cancel the holiday on or before the date balance is due, you will be offered a choice of an alternative holiday at least comparable to the standard you booked. If this is not acceptable the company will refund you in full. We will not cancel your travel arrangements less than 8 weeks before you departure date, except for reasons of force majeure or failure by you to pay the final balance.

Please note that carriers such as airlines may be subject to change and Barefoot Traveller cannot be held responsible for any delays, schedule changes or cancellations made by the airlines.

Cancellation by the Client
Any cancellation by the client must be advised to Barefoot Traveller in writing as soon as possible. The following charges will be payable by the clients:

More than 56 days prior to departure: Deposit forfeited
55 - 30 days prior to departure 50% of full holiday price
29 - 15 days prior to departure 75% of full holiday price
14 - 0 days prior to departure 100% of full holiday price

Insurance premiums are non refundable. In addition to the above cancellation fees, some airfares may be based on instant purchase tickets or ticketing deadlines soon after purchase. If a booking is made on such a fare, full payment for the flight or flight inclusive element of the package will be required in accordance with these restrictions and these are non refundable upon cancellation at any stage.

Complaints
Any problems or dissatisfaction should be brought to the immediate attention of the local supplier to enable to matter to be rectified as soon as possible. In the unlikely event of the matter not being resolved satisfactorily, then you should write to us within 14 days of your return so we may further investigate the matter.

Conditions of Carriage
This brochure is issued as the sole responsibility of the tour operator. It is not issued on behalf of and does not commit airlines therein or any airlines whose services are used in the course of tours. The responsibility of the IATA airlines in conjunction with the tours of this brochure is limited to the carriage of passengers and their baggage in accordance with the condition of carriage of the participating airlines.

Passports and Visas
All passengers travelling must have a valid 10 year passport with a minimum of six month validity. For most of the destinations in this brochure, European Union passport holders do not require visas. However, it is the responsibility of the traveller to check with the relevant embassy or consulate of the country you are visiting to check necessary documentation.

Travel Documents
Your travel documents will be dispatched to you approximately two weeks before departure. For reservations made after this period documents will be dispatched once payment has been received and cleared.

Responsibility of the Client
Any passports, visas, health certificates, international drivers licenses or other travel documents required for the holiday, must be obtained by the client whose responsibility it remains to ensure that these are all in order and meet any additional costs incurred as a result of failure to comply with such requirements. No credit refund is possible for any unused services included in the basic holiday price or for any loss, mislaid or destroyed travel documentation. The client is responsible for checking in at the correct time. Barefoot Traveller cannot accept responsibility for clients missing flights as a result of late check-in.

 
 
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If there is no online quote available for the destination you require, please contact us. or alternatively complete our brochure request form stating your date of travel as well in the destination area.
 
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