09 Jul COVID-19 Statement
During our 20+ years of trading, we have witnessed and enjoyed the enormous increase of ‘freedom of travel’ and ‘tourism opportunities’, where the ability to explore this magnificent planet has become an important expectation and normality by many of us.
Then suddenly, in March 2020 the Coronavirus Pandemic brought a halt to everything we take for granted causing a global crisis of unprecedented scale to many industries including ours.
At Barefoot Traveller however, we remain positive and believe that this current standstill is temporary. We believe that once this crisis is over, and it is safe to do so, people will be in need of a well-deserved break and so we have been preparing relentlessly to bounce right back when the time is right. Of course, there will be several changes required to comply with government guidelines and our team have been working closely with our travel partners and ground crews in each of our featured countries to comply with regulations and to ensure your safety and well-being throughout.
A personalised and bespoke service has never been more important than right now and that is where we at Barefoot Traveller have a clear distinction. We have first-hand experience of all our destinations and allocate you with a personal account’s manager so you’ve always someone to talk to; together we are able to create a tailormade itinerary specifically to your needs. We are fully bonded in compliance with the Package Travel, Package Holidays and Package Tours Regulations 1992. This means that ALL payments you make to us for flight-inclusive trips are 100% protected by ATOL number 10574 issued by the Civil Aviation Authority, giving you absolute financial security.
Our primary duty of care is to that of our clients and staff. We will continue to monitor and manage the fast-changing travel advice to ensure your safety, well-being and satisfaction and endeavour to get you travelling again very soon!
OUR BOOK WITH CONFIDENCE – FLEXIBLE BOOKING PROMISE
As a minimum standard we have introduced the following special policies to our terms and conditions during the COVID -19 pandemic:
- Low deposits from as little as £200pp
- You can decide to delay your holiday at any time up to 45 days before your original departure date and rebook to travel on a new date within the next 11 months
- Amend your travel date free of charge up to 7 days before departure if diagnosed with COVID-19
- No administration fee for changes made to your bookings
- This promise is in place for any new bookings made until 31 March 2021